Vinted Members Share Frustration Regarding Size Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The platform stated the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Updates
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.
